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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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M Scott

October 10, 2025

5  out of  5
rating by M Scott
"Everyone in the office is extremely professional in easy to talk with. Great pricing for Auto/renter insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rebeca Verde

October 9, 2025

5  out of  5
rating by Rebeca Verde
"Thank you very much for your attention today, for answering our questions, the people we met in the office are friendly, very professional! Thanks!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Forrest stevenson

October 3, 2025

5  out of  5
rating by Forrest stevenson
"Was very happy with the service I received. Moved from Indiana to Virginia and had to get my insurance renewed. Was very quick and easy to do."
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johnny tyler

September 29, 2025

5  out of  5
rating by johnny tyler
"Nice friendly staff quick quote and end results thanks very much"
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Sherri McQuillan

September 29, 2025

5  out of  5
rating by Sherri McQuillan
"I have been a client since 2012. The customer service I have received from Taylor and his staff has been excellent. I have had a couple of claims and they walked me through the process and followed up to confirm once they were completed."
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Abu Bakar Siddiqur Rahman Rocky

September 27, 2025

1  out of  5
rating by Abu Bakar Siddiqur Rahman Rocky
"If it were possible, I would give this agent zero or negative stars. I highly recommend avoiding them. The insurance increased suddenly by 38.46% for my old car. I bought another car where there are no accident reports. However, they keep saying it's for the car. They also did not respond to my last email asking for proper clarification. Overall, I would recommend not dealing with this agent. In my experience, their initial friendliness turned out to be insincere, and I felt betrayed and stressed by how my concerns were handled."
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Blitzking757

July 10, 2025

5  out of  5
rating by Blitzking757
"Very insightful and very helpful with my needs and was able to give me good additional coverage of life insurance as wel,,, 15 mins did turn into a hr but good deals all round, thank you Ashley"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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C.

May 26, 2025

5  out of  5
rating by C.
"Highly recommend this State Farm Agent, Taylor Ethridge and Traci! They are very professional, courteous, and provide great service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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FELISA CARRINGTON

May 23, 2025

5  out of  5
rating by FELISA CARRINGTON
"Tracy was awesome, she made my transaction smooth and was extremely professional. She made sure that I was well taken care of."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Richard Reese

May 13, 2025

5  out of  5
rating by Richard Reese
"Outstanding Support"
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Makeup By Iriel

April 28, 2025

5  out of  5
rating by Makeup By Iriel
"Traci was amazing and helped me so much!"
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casey cillo

April 4, 2025

5  out of  5
rating by casey cillo
"The ladies at this state farm are everything, very helpful and kind. I really recommend Taylor Ethridge as your agent!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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SUZETTE ALVORD

March 27, 2025

5  out of  5
rating by SUZETTE ALVORD
"Ashley from this insurance agency is one of the best agents that I have ever worked with. We have given her three properties and one vehicle and she has flawlessly provided us with policies that work for us and in such a timely manner. Her pleasant demeanor is a testament to this company and State Farm is a great product"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Katelin Belcher

March 27, 2025

5  out of  5
rating by Katelin Belcher
"Traci is the agent that assisted us with enrolling in our auto and renters policies! She was knowledgeable, kind, quick, but thorough. She ensured by double-checking that all the information she entered was accurate, and was a breath of fresh air! No complaints, and my father and I are very satisfied with the customer service we received today from this branch of State Farm! Well done!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Irving Battles

February 18, 2025

5  out of  5
rating by Irving Battles
"Recommend to all friends and family"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kaylee Caba

January 16, 2025

5  out of  5
rating by Kaylee Caba
"Ashley was super helpful and efficient, call lasted about 8 minutes and she was able to get me setup and documents emailed to me before the call was over! Very friendly and personable!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jason Rowland

January 13, 2025

5  out of  5
rating by Jason Rowland
"Best rate I've found, plus my agent was extremely pleasant and helpful. Highly recommend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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william ballance

January 10, 2025

5  out of  5
rating by william ballance
"Traci Cole Cotich did a great job, she quoted a rare situation and sold me on the policy. I will be working with her in the near future on changing over all my insurance as long as it make good sense."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jason Evert

December 28, 2024

5  out of  5
rating by Jason Evert
"Staff was more than willing to help. I have both Renters and auto insurance through them they made it very easy to set up the new policy for my car."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mindy Wiley

December 10, 2024

5  out of  5
rating by Mindy Wiley
"Highly recommend working with Traci at Taylor Ethridge's State Farm Agency. She's very knowledgeable offering professional service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a great experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ginny Potter

December 3, 2024

5  out of  5
rating by Ginny Potter
"Nicest people! Really liked how Traci listened to what I needed and didn't need. Everyone I've spoken to in this office have been super helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bill Terry

November 19, 2024

5  out of  5
rating by Bill Terry
"Awesome and"
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Johnny Price

October 21, 2024

5  out of  5
rating by Johnny Price
"Great staff and always helpful. Have been a customer for over 40 years. Thanks."
We responded:
"Johnny, thank you for your kind words! We're happy to have had you as a customer for all these years. Our team is always here to help, and we appreciate your continued trust in us. If you ever need anything, don't hesitate to reach out. - Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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Irfan Ahmad

October 2, 2024

5  out of  5
rating by Irfan Ahmad
"Great Customer Support. Ashley Johnson is one of the best Employees who provided support to me. I hope they keep this for the future."
We responded:
"Thank you for your wonderful review, Irfan! I'm happy to hear that Ashley provided you with such excellent support. We truly appreciate your kind words and are grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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Michael Wiles

September 19, 2024

5  out of  5
rating by Michael Wiles
"The ladies that I dealt with were very kind to me."
We responded:
"Michael, thank you for your kind words! I'm happy to hear that our team treated you well. We always strive to provide a friendly and supportive experience. If you need any further assistance, don't hesitate to reach out. - Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"