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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Irving Battles

February 3, 2025

5  out of  5
rating by Irving Battles
"Recommend to all friends and family"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kaylee Caba

January 16, 2025

5  out of  5
rating by Kaylee Caba
"Ashley was super helpful and efficient, call lasted about 8 minutes and she was able to get me setup and documents emailed to me before the call was over! Very friendly and personable!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jason Rowland

January 13, 2025

5  out of  5
rating by Jason Rowland
"Best rate I've found, plus my agent was extremely pleasant and helpful. Highly recommend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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william ballance

January 10, 2025

5  out of  5
rating by william ballance
"Traci Cole Cotich did a great job, she quoted a rare situation and sold me on the policy. I will be working with her in the near future on changing over all my insurance as long as it make good sense."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jason Evert

December 28, 2024

5  out of  5
rating by Jason Evert
"Staff was more than willing to help. I have both Renters and auto insurance through them they made it very easy to set up the new policy for my car."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mindy Wiley

December 10, 2024

5  out of  5
rating by Mindy Wiley
"Highly recommend working with Traci at Taylor Ethridge's State Farm Agency. She's very knowledgeable offering professional service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a great experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ginny Potter

December 3, 2024

5  out of  5
rating by Ginny Potter
"Nicest people! Really liked how Traci listened to what I needed and didn't need. Everyone I've spoken to in this office have been super helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bill Terry

November 19, 2024

5  out of  5
rating by Bill Terry
"Awesome and"
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Johnny Price

October 21, 2024

5  out of  5
rating by Johnny Price
"Great staff and always helpful. Have been a customer for over 40 years. Thanks."
We responded:
"Johnny, thank you for your kind words! We're happy to have had you as a customer for all these years. Our team is always here to help, and we appreciate your continued trust in us. If you ever need anything, don't hesitate to reach out. - Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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Irfan Ahmad

October 2, 2024

5  out of  5
rating by Irfan Ahmad
"Great Customer Support. Ashley Johnson is one of the best Employees who provided support to me. I hope they keep this for the future."
We responded:
"Thank you for your wonderful review, Irfan! I'm happy to hear that Ashley provided you with such excellent support. We truly appreciate your kind words and are grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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Michael Wiles

September 19, 2024

5  out of  5
rating by Michael Wiles
"The ladies that I dealt with were very kind to me."
We responded:
"Michael, thank you for your kind words! I'm happy to hear that our team treated you well. We always strive to provide a friendly and supportive experience. If you need any further assistance, don't hesitate to reach out. - Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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Wes Cripe

September 12, 2024

5  out of  5
rating by Wes Cripe
"Everyone in this office is the absolute best! They are very kind and professional. Heather is always knowledgeable and fast to respond to any questions I have. I highly recommend!"
We responded:
"Thank you, Wes, for your wonderful review! I'm glad to hear that you find our team kind and professional. Heather appreciates your recognition of her knowledge and quick responses. We're grateful for your recommendation and are here for any future needs you may have. - Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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Tracy Mansfield

August 14, 2024

5  out of  5
rating by Tracy Mansfield
"I spoke with Ashley at Statefarm. What great customer service! We spoke several times in the past month about a homeowners insurance policy. Ashley went over several different options to get us the best coverage. I would recommend Statefarm to all. Thank you Ashley for all your help"
We responded:
"Hey Tracy, Thanks a lot for your awesome review! I'm so glad Ashley could help you with your homeowners insurance policy and provide such great customer service. I'll make sure to pass on your kind words to her. If you need anything else, we're here to help! - Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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Ronata Porter

August 1, 2024

5  out of  5
rating by Ronata Porter
"I don't know who Taylor is. Ashley helped me. She is patient and a sweetheart"
We responded:
"Hey Ronata! Thanks for the awesome review! I'm so happy to hear Ashley was able to help you out. She's definitely a gem on our team! If you ever need anything else, we're here for you. - Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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Laticia Toliver

July 30, 2024

5  out of  5
rating by Laticia Toliver
"Letriece was incredibly thorough and insightful she recommended without being overly aggressive and valued my time. I had been with my previous carrier for years; but in this economy complacency isn’t your friend. I needed a value based policy that I could afford with a name I could trust. Take another look at State Farm . I’m glad I did."
We responded:
"Thanks, Laticia, for sharing your experience! I'm so glad Letriece could assist you in finding a value-based policy that fits your needs. It's wonderful to know you felt valued and appreciated our thorough and insightful service. If you have any more questions or need further assistance, we're here for you! - Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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RealTrueCool_17

July 29, 2024

5  out of  5
rating by RealTrueCool_17
"Make sure you talk to Ashley from State farm 5 ⭐ helper"
We responded:
"Your glowing 5-star rating and kind praise for Ashley are truly appreciated! We are glad that she was able to help you out with great customer service. Feel free to reach out to our office at any time for any future coverage needs! - Taylor Ethridge - State Farm Insurance Agent"
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Michael Benson

July 26, 2024

5  out of  5
rating by Michael Benson
"Ms Ashley, she deserves to be recognized for her outstanding customer service. She was kind and she helped me to the best of her ability. I'm very grateful she was there and I hope she has a long and fulfilling career in customer service."
We responded:
"Hey Michael, thanks a ton for your awesome review! I'm so happy to hear that Ashley provided you with outstanding customer service. We’re grateful to have her on our team, and your kind words mean a lot. If you ever need anything else, don’t hesitate to reach out! - Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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Brandi Lamm

July 19, 2024

5  out of  5
rating by Brandi Lamm
"I have always received the best service with Taylor Ethridge and his staff. Very polite and professional."
We responded:
"Hey, Brandi! Thank you so much for sharing that you've always received the best service from our team. Your kind feedback about our politeness and professionalism means the world to us. We appreciate you for letting us be your good neighbor! - Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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Lee Martin

July 2, 2024

4  out of  5
rating by Lee Martin
"Excellent service!"
We responded:
"Thank you for the excellent service feedback, Lee! We're glad you had a satisfying experience with us. If you ever need assistance in the future, feel free to reach out. Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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Tammy Yohe

July 2, 2024

1  out of  5
rating by Tammy Yohe
"Heather at your office had horrible customer service, was clearly not showing empathy when trying to resolve an issue. I would not recommend"
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Collin Rivera

March 27, 2024

5  out of  5
rating by Collin Rivera
"Taylor is a very experienced and personable agent in many aspects. He always puts us first and is willing to give us the best coverage for the best price."
We responded:
"Wow, Collin, thank you for the glowing review! We are thrilled to hear that you appreciate our dedication to providing the best coverage at the best price. Our team always puts our clients first, and we are grateful for the opportunity to serve you. Your satisfaction is our top priority, and we look forward to continuing to meet your insurance needs. Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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Kenneth Lewis

January 24, 2024

5  out of  5
rating by Kenneth Lewis
"I've known Taylor Ethridge for 18 years and he is one of the finest men I've known. His advice on financial and insurance issues has always been wise and well informed. He is honest and trustworthy and I trust him with my most sensitive issues."
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Kathryn Edman

January 23, 2024

5  out of  5
rating by Kathryn Edman
"Taylor's expertise gives me confidence I am in the right hands when it comes to covering my home and auto insurance. He is professional and knowledgeable. Always going above and beyond."
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Aaron Watkins

January 23, 2024

5  out of  5
rating by Aaron Watkins
"I had an exceptional experience with Taylor Ethridge State Farm. Taylor's genuine care and compassion for people shine through in every interaction. When I was looking for someone for my insurance needs, I didnt just want to be a number or a claim to that business. I want my agent to know me by name, ask me about my family, and genuinely care about my well being. I have found that in Taylor."
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Robbin Ingram

January 20, 2024

4  out of  5
rating by Robbin Ingram
"Sarah was nice and knowledgeable. Thank you for taking the time to answer my questions. You have my support."