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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Johnny Price

October 21, 2024

5  out of  5
rating by Johnny Price
"Great staff and always helpful. Have been a customer for over 40 years. Thanks."
We responded:
"Johnny, thank you for your kind words! We're happy to have had you as a customer for all these years. Our team is always here to help, and we appreciate your continued trust in us. If you ever need anything, don't hesitate to reach out. - Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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Irfan Ahmad

October 2, 2024

5  out of  5
rating by Irfan Ahmad
"Great Customer Support. Ashley Johnson is one of the best Employees who provided support to me. I hope they keep this for the future."
We responded:
"Thank you for your wonderful review, Irfan! I'm happy to hear that Ashley provided you with such excellent support. We truly appreciate your kind words and are grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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Michael Wiles

September 19, 2024

5  out of  5
rating by Michael Wiles
"The ladies that I dealt with were very kind to me."
We responded:
"Michael, thank you for your kind words! I'm happy to hear that our team treated you well. We always strive to provide a friendly and supportive experience. If you need any further assistance, don't hesitate to reach out. - Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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Wes Cripe

September 12, 2024

5  out of  5
rating by Wes Cripe
"Everyone in this office is the absolute best! They are very kind and professional. Heather is always knowledgeable and fast to respond to any questions I have. I highly recommend!"
We responded:
"Thank you, Wes, for your wonderful review! I'm glad to hear that you find our team kind and professional. Heather appreciates your recognition of her knowledge and quick responses. We're grateful for your recommendation and are here for any future needs you may have. - Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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Tracy Mansfield

August 14, 2024

5  out of  5
rating by Tracy Mansfield
"I spoke with Ashley at Statefarm. What great customer service! We spoke several times in the past month about a homeowners insurance policy. Ashley went over several different options to get us the best coverage. I would recommend Statefarm to all. Thank you Ashley for all your help"
We responded:
"Hey Tracy, Thanks a lot for your awesome review! I'm so glad Ashley could help you with your homeowners insurance policy and provide such great customer service. I'll make sure to pass on your kind words to her. If you need anything else, we're here to help! - Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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Ronata Porter

August 1, 2024

5  out of  5
rating by Ronata Porter
"I don't know who Taylor is. Ashley helped me. She is patient and a sweetheart"
We responded:
"Hey Ronata! Thanks for the awesome review! I'm so happy to hear Ashley was able to help you out. She's definitely a gem on our team! If you ever need anything else, we're here for you. - Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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Laticia Toliver

July 30, 2024

5  out of  5
rating by Laticia Toliver
"Letriece was incredibly thorough and insightful she recommended without being overly aggressive and valued my time. I had been with my previous carrier for years; but in this economy complacency isn’t your friend. I needed a value based policy that I could afford with a name I could trust. Take another look at State Farm . I’m glad I did."
We responded:
"Thanks, Laticia, for sharing your experience! I'm so glad Letriece could assist you in finding a value-based policy that fits your needs. It's wonderful to know you felt valued and appreciated our thorough and insightful service. If you have any more questions or need further assistance, we're here for you! - Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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RealTrueCool_17

July 29, 2024

5  out of  5
rating by RealTrueCool_17
"Make sure you talk to Ashley from State farm 5 ⭐ helper"
We responded:
"Your glowing 5-star rating and kind praise for Ashley are truly appreciated! We are glad that she was able to help you out with great customer service. Feel free to reach out to our office at any time for any future coverage needs! - Taylor Ethridge - State Farm Insurance Agent"
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Michael Benson

July 26, 2024

5  out of  5
rating by Michael Benson
"Ms Ashley, she deserves to be recognized for her outstanding customer service. She was kind and she helped me to the best of her ability. I'm very grateful she was there and I hope she has a long and fulfilling career in customer service."
We responded:
"Hey Michael, thanks a ton for your awesome review! I'm so happy to hear that Ashley provided you with outstanding customer service. We’re grateful to have her on our team, and your kind words mean a lot. If you ever need anything else, don’t hesitate to reach out! - Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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Brandi Lamm

July 19, 2024

5  out of  5
rating by Brandi Lamm
"I have always received the best service with Taylor Ethridge and his staff. Very polite and professional."
We responded:
"Hey, Brandi! Thank you so much for sharing that you've always received the best service from our team. Your kind feedback about our politeness and professionalism means the world to us. We appreciate you for letting us be your good neighbor! - Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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Lee Martin

July 2, 2024

4  out of  5
rating by Lee Martin
"Excellent service!"
We responded:
"Thank you for the excellent service feedback, Lee! We're glad you had a satisfying experience with us. If you ever need assistance in the future, feel free to reach out. Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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Tammy Yohe

July 2, 2024

1  out of  5
rating by Tammy Yohe
"Heather at your office had horrible customer service, was clearly not showing empathy when trying to resolve an issue. I would not recommend"
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Collin Rivera

March 27, 2024

5  out of  5
rating by Collin Rivera
"Taylor is a very experienced and personable agent in many aspects. He always puts us first and is willing to give us the best coverage for the best price."
We responded:
"Wow, Collin, thank you for the glowing review! We are thrilled to hear that you appreciate our dedication to providing the best coverage at the best price. Our team always puts our clients first, and we are grateful for the opportunity to serve you. Your satisfaction is our top priority, and we look forward to continuing to meet your insurance needs. Taylor Ethridge - State Farm Insurance Agent, Hampton, VA"
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Kenneth Lewis

January 24, 2024

5  out of  5
rating by Kenneth Lewis
"I've known Taylor Ethridge for 18 years and he is one of the finest men I've known. His advice on financial and insurance issues has always been wise and well informed. He is honest and trustworthy and I trust him with my most sensitive issues."
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Kathryn Edman

January 23, 2024

5  out of  5
rating by Kathryn Edman
"Taylor's expertise gives me confidence I am in the right hands when it comes to covering my home and auto insurance. He is professional and knowledgeable. Always going above and beyond."
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Aaron Watkins

January 23, 2024

5  out of  5
rating by Aaron Watkins
"I had an exceptional experience with Taylor Ethridge State Farm. Taylor's genuine care and compassion for people shine through in every interaction. When I was looking for someone for my insurance needs, I didnt just want to be a number or a claim to that business. I want my agent to know me by name, ask me about my family, and genuinely care about my well being. I have found that in Taylor."
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Robbin Ingram

January 20, 2024

4  out of  5
rating by Robbin Ingram
"Sarah was nice and knowledgeable. Thank you for taking the time to answer my questions. You have my support."
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Caro Soto

January 11, 2024

5  out of  5
rating by Caro Soto
"Great customer service!"
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Janet Brown

January 11, 2024

5  out of  5
rating by Janet Brown
"Have been with State Farm many many years. Always had great service. They are very quick to respond to your claims. Can’t go wrong with State Farm."
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Robin Krodel

January 11, 2024

5  out of  5
rating by Robin Krodel
"They really care about their customers and Sarah Mendez is so awesome, she gave me a great quote and I would highly recommend this agency. Robin Krodel"
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Angie Hille

January 5, 2024

5  out of  5
rating by Angie Hille
"Today was my first time meeting Mr. Ethridge jn person and I am so glad I switched agents. He was very helpful and answered all of my questions."
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Lorretta Torello

January 3, 2024

5  out of  5
rating by Lorretta Torello
"Provided great rates for our needs. Always available to answer questions"
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Jasmine Miller

December 7, 2023

1  out of  5
rating by Jasmine Miller
"For one thing, I want to point out that a few of the five star reviews are from people who work there so don’t be fooled. But as far as getting signed up for a policy, they will be happy to take your money. When it comes to having an incident and needing help on a claim, I was ignored and told not to call the office for support. Taylor Etheridge himself told me he would call and follow up to help out a ridiculous mishap I was having. He did not. I do not recommend for homeowners"
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Chris C

November 18, 2022

5  out of  5
rating by Chris C
"I love there patients there understanding of people an there circumstances. Wonderful coverage an great assistance."
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Bob Chisom

December 6, 2021

5  out of  5
rating by Bob Chisom
"We had been pondering a switch to auto insurance because our company of 40 years kept raising the rates "a lot". We talked to Sarah Mendez who walked us through the entire process quickly and very efficiently. Her quote will save us approximately 50% this coming year. Great job Sarah."